Capital Health

Patient Accounts Rep

Position ID #
Full Time
Patient Billing/Credit


Position #2000


Performs billing, follow-up, administrative support, and customer service as required.



  • Reviews appropriate documents. Elicits information and follows appropriate federal, state, third party and departmental guidelines to prepare bills to carriers.
  • Gathers and communicates information from third party payers and patients to expedite payment on outstanding accounts.
  • Stays current with the latest updates for third party, collection, and bad-debt regulations by reading bulletins and other memoranda. Participates in annual training sessions as required.
  • Operates computer software efficiently to complete required billing and follow-up tasks.
  • Sets goals to resolve any outstanding issues with third party representatives.
  • Evaluates, reviews, and analyzes patient accounts to determine if correct third party payments have been received and recorded.
  • Prioritizes and updates files and other required documentation in accordance with established policies, guidelines, and procedures.


  • High School Diploma or GED
  • Must have one year previous healthcare environment billing experience.
  • Working knowledge of Microsoft office.


Frequent physical demands include: Standing , Walking

Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead ,
Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion

Continuous physical demands include:

Lifting Floor to Waist 20 lbs. Lifting Waist Level and Above 10 lbs.

Our Network

Offers are contingent upon successful completion of our onboarding process and pre-employment physical.  Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine, with the exception of individuals with medical and religious exemptions.


Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft.




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