Capital Health

Escort Services Dispatcher

Position ID #
8911
Location
US-NJ-Trenton
Type
Part Time (Not Benefit Eligible)
Department
Escort
Shift
Day

Overview

Position #:  8911

Responsibilities

  • Assigns and instructs escort staff based on specific needs of transport.
  • Utilizes communication equipment to meet transportation department goals.
  • Assigns and instructs  escort staff members on specific needs of transport determined by age and other factors.
  • Informs staff of special transport needs required for specific routes.
  • Resolves dispatching issues and problems quickly and effectively.
  • Discusses patient issues, specific requests, and concerns with supervisor.
  • Initiates action to correct issues and any problems which may interfere with the proper functioning of communication equipment and patient transport.

 

  • Frequent physical demands include:

    Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities

    Continuous physical demands include: Sitting , Keyboard use/repetitive motion , Talk or Hear

    Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.

 

Requirements

  • High school diploma or equivalency.
  • Must have excellent phone and customer service skills.
  • Excellent interpersonal skills necessary to interact, motivate and communicate with a wide range of staff and hospital personnel in a professional manner.
  • Possesses effective organizational skills necessary to plan, organize, coordinate and direct the activities of transport requests.
  • Demonstrates basic clerical skills including typing.
  • Possesses basic data entry experience, and able to operate in a fast paced environment.

Our Network

Offers are contingent upon successful completion of our onboarding process and pre-employment physical.  Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine and to have a completed COVID-19 vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."

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